Privacy Policy RPO Plus Trust Insurance LLC

Effective Date: May 26, 2026

RPO Plus Trust Insurance LLC (“RPO Plus”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • ● Full name
  • ● Email address
  • ● Phone number
  • ● Business information
  • ● Insurance-related information
  • ● Policy information
  • ● Driver and vehicle information
  • ● Any information submitted through forms, email, phone calls, or SMS communications

We may also automatically collect limited technical information such as:

  • ● IP address
  • ● Browser type
  • ● Device information
  • ● Website usage data
  • ● Cookies and analytics data

2. How We Use Your Information

We use your information to:

  • ● Provide insurance quotes and related services
  • ● Process Certificate of Insurance (COI) requests
  • ● Respond to inquiries and customer support requests
  • ● Communicate regarding policies, renewals, and claims
  • ● Send service-related updates and account notifications
  • ● Improve our website and customer experience
  • ● Maintain business records and comply with legal obligations

3. SMS Communications

By voluntarily opting in through our website forms or onboarding documents, you consent to receive SMS/text messages from RPO Plus Trust Insurance LLC related to insurance services, customer support, account notifications, and policy-related communications.

Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us at:
customerhelp@rpo-plus.com
SMS consent is not a condition of purchase.

4. SMS Consent and Mobile Information

SMS consent and phone numbers provided for SMS purposes will never be shared with third parties or affiliates for marketing or promotional purposes.

SMS opt-in data and consent are used solely for customer communication related to insurance services, account notifications, and customer support.

Users may opt in to receive SMS communications by voluntarily selecting the SMS consent checkbox on website forms such as Quote Requests and COI Requests, or by signing onboarding consent forms.

5. Information Sharing and Disclosure

We do not sell your personal information.

We may share information only in the following circumstances:

  • ● With insurance carriers, MGAs, brokers, or service providers necessary to process insurance-related services
  • ● With vendors and technology providers assisting our business operations
  • ● When required by law, regulation, subpoena, or legal process
  • ● To protect the rights, safety, and security of our company, customers, or others

Any third parties receiving information are required to maintain appropriate confidentiality and security measures.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyzewebsite traffic, and enhance website functionality.

You may adjust your browser settings to disable cookies; however, some website features may not function properly.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including:

  • ● Accessing your data
  • ● Correcting inaccurate information
  • ● Requesting deletion of personal information
  • ● Opting out of certain communications
  • To submit a request, contact us using the information below.

10. Children´s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Any changes will be posted on this page with an updated effective date.

Continued use of our services after updates constitutes acceptance of the revised policy.

12. Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:
RPO Plus Trust Insurance LLC
Website: https://www.rpo-plus.com/
Email: customerhelp@rpo-plus.com