SMS Terms & Conditions for
RPO Plus Trust Insurance LLC

Effective Date: May 26, 2026

RPO Plus Trust Insurance LLC (“RPO Plus”, “we”, “our”, or “us”) provides SMS/text messaging
services to communicate with customers regarding insurance-related services, policy updates,
customer support, and account notifications.

By opting in to receive SMS messages from RPO Plus Trust Insurance LLC, you agree to the
following Terms & Conditions.

1. SMS Program Description

RPO Plus Trust Insurance LLC may send SMS/text messages related to:

  • ● Certificate of Insurance (COI) requests
  • ● Insurance quotes and quote follow-ups
  • ● Policy updates and reminders
  • ● Customer service communications
  • ● Claims-related notifications
  • ● Account alerts and service updates
  •  

Message frequency may vary depending on your interactions and services requested.

2. Opt-In Consent

Customers may opt in to receive SMS messages through one of the following methods:

● By voluntarily selecting an SMS consent checkbox on our website forms

  • ● By signing a paper or electronic consent form during onboarding
  • ● By otherwise providing express written consent to receive text messages

SMS consent is not a condition of purchase.

3. Message Frequency

Message frequency varies based on customer activity, policy servicing needs, and support
interactions.

4. Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.
Please contact your wireless provider for additional details regarding your messaging or data
charges.

5. Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

After submitting an opt-out request, you will receive one final confirmation message and no
additional SMS messages will be sent unless you opt in again.

6. Help Instructions

For assistance, reply:

HELP

You may also contact us directly:
Email: customerhelp@rpo-plus.com
Website: https://www.rpo-plus.com/

7. Supported Carriers

SMS services may not be available on all carriers or devices. Delivery is subject to effective
transmission by your mobile carrier.

Carriers are not liable for delayed or undelivered messages.

8. Privacy Policy

Your privacy is important to us.
Please review our Privacy Policy here:
https://www.rpo-plus.com/privacy-policy/

9. Data Sharing Restrictions

SMS consent and phone numbers provided for SMS purposes will never be shared with third
parties or affiliates for marketing or promotional purposes.

SMS opt-in data and consent are used solely for customer communication related to insurance
services, account notifications, and customer support.

10. Changes to These Terms

RPO Plus Trust Insurance LLC reserves the right to modify these SMS Terms & Conditions at
any time. Updates will be posted on this page with a revised effective date.

Continued participation in our SMS program constitutes acceptance of any updates.